Information Overload - 6 Primary Causes

All knowledge workers of today can attest to thenot a big problem. Today, the analogy of drinking from
overwhelming amount of information they need to deala fire hose pales in comparison to the flood of
with on a daily basis. This constant state of informationinformation rushing at you from all directions.
overload is caused by several conspiring factors:Not only has the speed of delivery increased over
#1 - More Information Than We Can Processtime, but it continues to accelerate, creating an
Search the web for almost any topic and you will getexponential effect.
millions of web pages as a result. To this you can add#4 - Value of Information Plummets
hundreds of ebooks on the topic and most likely aThe information age was based on the principle that
dozen traditionally published books available on Thereinformation was scarce and valuable. In the Attention
is no way you can possibly process all this informationAge with a glut of information available, the perceived
in your lifetime. And this is just for one topic you'revalue quickly approaches zero. This applies
working on this week.indiscriminately to all information since we have no
How do you know which of all this information iseffective mechanisms to evaluate what is truly
remotely important, or even factually correct? Googleimportant, what is simply redundant and what is plain
tries to rank their search results by relevancejunk.
according to their own secret algorithms. TraditionalAll marketers of information products should be
book publishers filter out most book proposals and onlygravely concerned about this trend. How can you sell
publish a very small fraction of the books they areproducts at a profit in the future when the perceived
offered. Presumably only the "best" books getvalue of all information is $0?
published with this process. But according to whatFurthermore, it will probably not take long before
criteria?people realize that some information is worth less than
Just to discover who is an authority on the topic that$0. Given that our attention is the most scarce and
your are trying to research, adds another dimension tovaluable resource in the Attention Age, processing and
your research. Which in turn results in more informationevaluating information comes at a severe cost. This
that you need to process.cost should be deducted from the previously
#2 - Bombardment of Unsolicited Informationperceived value of the information, to arrive at its true
How many unsolicited emails do you receive eachvalue.
day? And that's after your SPAM filter has done its#5 - Amount of Contradiction Increase
best to spare you from the majority of the onslaught.With a thousand voices screaming at you, who do you
But do you really trust your SPAM filter? Don't youtrust? The one with the loudest voice? The one with
occasionally check the SPAM folder to see ifthe largest group of supporters? How do you evaluate
something important didn't slip through?contradictory information in a subject that you are just
How many email lists or ezines have you subscribedbeginning to research?
to that were once relevant to your work, but are nowIn previous ages the number of information sources
just sending your irrelevant commercial offers? Butwas significantly smaller, even orders of magnitudes
since they once contained valuable information yousmaller. Back then, these information sources assumed
stay on the subscription list because there may bethe role of an authority since they practically had a
something useful yet to come.monopoly on information distribution. Think about your
When you search or browse the web you areold hometown newspaper. What they printed was
constantly bombarded with ads that are tailored touniversally accepted as "the truth".
appear to be relevant to what you are looking for.#6 - Our Information Needs Increase
Since there might be something useful in these offers,"The one with the most money wins" has been
you click on the ads. Leading to even more unsolicitedreplaced by "the one with the most information wins". If
information that you need to evaluate and process.you know something about the market that your
All this adds up to increasing amounts of unsolicitedcompetitor doesn't, then you have an advantage. This
information that you need to deal with, just to get toinformation arms race leads to an ever increasing
the information that you have requested and reallyappetite for more information. Which of course feeds
need.into the previous bullets in a vicious circle.
#3 - Speed of New Information AcceleratesThese bullets were inspired by Rich Schefren's recent
Back when the majority of your information wasreport: The Attention Age Doctrine. A following article
delivered by the postman and the newspaper boywill deal with strategies for surviving information
once a day, keeping up with the information flow wasoverload.