How to Make a Claim With the Texas Windstorm Insurance Association (TWIA)

As a Texas insurance agent I found that many peopleinformation listed there for the claims process. You will
had questions about how to file a claim with the Texasalso see some suggestion such as taking pictures of
Windstorm Insurance Association (TWIA) afterthe damage, taking action where possible to prevent
hurricane IKE.further damage, but not making and permanent repairs
I hope that you never have to make a claim foruntil instructed to do so by the assigned adjuster.
damages. In case you do need to report a TWIA claim- You have three options for reporting your claim. You
here are some suggestions:can call the agent that sold you the policy, you can
- When you get a TWIA policy review your coveragereport the loss/claim directly to the TWIA at
and options before a disaster happens. Things to800-788-8247, or you may get a claim form at: ; click
discuss with your agent include; do you have a highthe "file a claim button", and then the "TWIA Loss
enough limit, are you happy with your deductableNotice Form Button"; fax the form to 512-899-4953.
selection, is your personal property (contents) covered,- Regardless of the method selected it is suggested to
have you selected the wind driven rain option, andget a copy of the claim form so you will know what
have you selected the replacement cost valuationinformation is needed to file your claim (it is very
option. Also your TWIA policy will not cover floodsimple).
damages, do you have a separate policy for that?- You may want to print this article and put it with your
- In the event of a natural disaster your personalpolicy.
safety should be the most important consideration. DoAs disclaimer this article is written by an independent
not endanger your safety to try and recover oragent and not a representative of the TWIA. Rules
protect property!and procedures may change so contact the TWIA for
- Go to the TWIA website and read the policyholderthe most recent rules and polices.
section under the "File a Claim" tab. There is